I purchased a $200 Razer Gold code from Eneba, but the code they sent me was only 14 characters long, while Razer Gold requires a 16-character code (XXXX-XXXX-XXXX-XXXX). Since the code was incomplete, I received a “Invalid Code” error when I tried to redeem it.
I contacted Eneba’s support team and provided screenshots showing the invalid code and the error message. Instead of resolving the issue, they claimed the code was activated after purchase and closed my request. They didn’t even allow me to respond! I submitted three more support tickets, and each time, I received the same automated response with no real assistance.
I have now lost ₺7200, and Eneba refuses to take responsibility. I strongly warn others to avoid purchasing from this site—they do not care about their customers. I demand a full refund or a valid code immediately!
I purchased PUBG Mobile UC from Eneba.com, but the UC never arrived, even though they charged my card. I have been trying to get a resolution for two weeks, either by receiving my UC or getting a refund, but nothing has been done. If they didn’t have the product, why did they take my money in the f...
About one hour ago, I purchased a Steam Wallet Gift Card 15 USD Steam KEY (United States) through Eneba. I completed the payment using my bank card, and a total of ₺868.31 was withdrawn from my account. However, the purchase was never completed, and I did not receive the gift card. My order number i...
I’ve purchased from Eneba before without any issues, but recently, my orders have not been delivered. I bought a product, but instead of receiving it in my account, I only got an email confirmation. This has now happened twice, and despite waiting, the product never arrived. I contacted support, but...
On May 7, 2024, Eneba.com charged ₺884.27 to my credit card ending in 1838 without my knowledge or authorization. I did not make this purchase, and I have no idea how my card was used on their platform. This unauthorized transaction is still in the pending (provision) stage, and I demand that it be ...
I just discovered that Eneba charged my PayPal account six times for 219.60₺ each, without my knowledge or authorization. I have no idea how this happened, but I expect immediate action from Eneba to investigate and refund my money. I also noticed that the transactions are still pending in my Enpar...
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