two days ago, I gave the Electrolux center a call to set up a service appointment for installation. They told me not to worry, they'd totally take care of everything. But, to my disappointment, there hasn't been any sign of any service personnel since then. So, I reached out to your customer service again and they told me that there's no service in my city. They said they'd have to send technicians from another city. So, do I gotta wait a whole month just to get this thing installed? Is this how you guys usually do things? Because of how careless they were, I've decided to just return the product. I'm done dealing with this brand. They're so unresponsive and unprofessional. Man, I've been through so much hassle and wasted so much time. And now, I don't even trust Electrolux to keep their word anymore.
Electrolux does not install so that the machine does not wear out. Our white goods are generally Electrolux brand. We bought a washing machine, same brand. We wouldn't have bought it. On July 16, I called customer service for installation. They registered. They said they will call service within 24-...
Electrolux has been a huge regret for us. My advice is definitely that no one should buy it. I've been trying to get service for over a month. I must have spoken to 30 different Electrolux customer representatives, without exaggeration, and yet the service still hasn't come. They just give us instru...
A week ago, I called Electrolux customer service to create an installation record. The customer service representative informed me that the service would call within 24 hours to request an appointment. One day passed and no one called me. Four days later, I called customer service again, and they in...
My Electrolux PerfectCare 800 Washing Machine Dryer broke down when it was just one year old. I requested the technical service to inform me before arriving, but they failed to do so. I ended up changing continents and rushing home in 35 minutes due to their repeated calls. The technician diagnosed ...
I’ve hardly been able to get any use out of my Electrolux dryer since the day I bought it. It doesn’t dry clothes properly, even after 10 hours. I’ve contacted customer service and the service center multiple times, leaving several requests, but they’ve shown no real interest. Each time, they return...
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