I purchased and created my eFootball account long before today’s issue. Until now, I had no problems with my account. However, today without any prior warning or reason, my entire account progress was deleted. When I opened the game, it prompted me to start over and re-enter my user information as if I was a new player.
I am sure that my old account still exists because I can see it listed, but unfortunately, I had not linked it properly. Despite this, all of my hard-earned progress is gone, and the game forced me to restart.
This has caused me great emotional distress because I invested so much time, effort, and potentially money into my account. I built my squad, improved my ranking, and enjoyed countless matches—all of which now seem wasted.
I explicitly request the full recovery of my original eFootball account and its complete game progress. I do not want to start over again.
I purchased and set up my Efootball account prior to today’s issue, and until now, I had no problems. However, after the game was accidentally deleted from my device today, I reinstalled it and tried to log in again using my previously linked account. Initially, I was able to enter my login informat...
I would like to report a serious issue with E-Football 2025. My mobile account was deleted without any warning about a week after the most recent update. Unfortunately, this isn’t the first time it has happened — a total of three different accounts I’ve used have been deleted in the same way. In my...
I had close to 1100 MyClub points saved in my eFootball account—points I worked hard to earn through gameplay and dedication. I took a short two-week break from the game, and when I logged back in, all my MyClub points were gone. Just like that—no warning, no explanation, no notification. It makes a...
Hello, my eFootball account, which I have been playing for nearly two years, has been hacked. No matter how many times I try, I cannot regain access to my account. I have invested so much time and effort into building my team, and my account was in great condition, yet now, I am completely locked ou...
I logged into Efootball, only to find that my account was completely gone—the game forced me to create a new account from scratch! I had Del Piero at level 105 and several other epic players, and now everything has disappeared. I suspect my account was hacked, because it's still visible in the game—...
Comments