I logged into Efootball, only to find that my account was completely gone—the game forced me to create a new account from scratch! I had Del Piero at level 105 and several other epic players, and now everything has disappeared. I suspect my account was hacked, because it's still visible in the game—other users can see it on their friend lists, and it’s still receiving updates like all active accounts. For example, when I lost access, Haaland was at level 101, but now, with the latest update, his stats have increased to 103. This proves my account wasn't deleted but taken from me! Efootball, restore my account or refund my purchases! Has anyone else experienced this?
I purchased and created my eFootball account long before today’s issue. Until now, I had no problems with my account. However, today without any prior warning or reason, my entire account progress was deleted. When I opened the game, it prompted me to start over and re-enter my user information as i...
I purchased and set up my Efootball account prior to today’s issue, and until now, I had no problems. However, after the game was accidentally deleted from my device today, I reinstalled it and tried to log in again using my previously linked account. Initially, I was able to enter my login informat...
My eFootball account was stolen, and the email was changed without my consent! I still have my password, but since the email was replaced with someone else’s, I can’t log in at all. This is completely unacceptable! How is it possible for someone to hijack an account so easily? I demand an immediate...
Hello, my eFootball account, which I have been playing for nearly two years, has been hacked. No matter how many times I try, I cannot regain access to my account. I have invested so much time and effort into building my team, and my account was in great condition, yet now, I am completely locked ou...
I had close to 1100 MyClub points saved in my eFootball account—points I worked hard to earn through gameplay and dedication. I took a short two-week break from the game, and when I logged back in, all my MyClub points were gone. Just like that—no warning, no explanation, no notification. It makes a...
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