I had close to 1100 MyClub points saved in my eFootball account—points I worked hard to earn through gameplay and dedication. I took a short two-week break from the game, and when I logged back in, all my MyClub points were gone. Just like that—no warning, no explanation, no notification. It makes absolutely no sense.
This isn’t just a technical bug. It feels like theft. Those points represent time and effort, and Konami just erased them without giving me a reason. I checked everywhere in the game and even looked into the forums—nothing. No announcement. No help. No compensation.
I demand a proper explanation and immediate restoration of my missing MyClub points. If Konami continues to ignore this issue, I’ll escalate the matter further with additional complaints. I’m not the only one experiencing this—others need to be aware. It’s unfair and unacceptable.
I purchased and created my eFootball account long before today’s issue. Until now, I had no problems with my account. However, today without any prior warning or reason, my entire account progress was deleted. When I opened the game, it prompted me to start over and re-enter my user information as i...
I’ve been playing eFootball for 2 years and never had such a frustrating experience until now. I was supposed to receive 100 eFootball Coins either yesterday or today, but they never showed up in my account. On top of that, I made a payment through the game, and although it displayed an “invalid pay...
eFootball has charged my account twice without delivering the MyClub points I paid for. The first unauthorized payment happened on 06.07.2025 for ₺989.99, and the second one occurred on 13.07.2025 for ₺659.99. In both cases, the amount was deducted from my account, but no MyClub points were added. ...
About a week ago, I lost access to the email address linked to my eFootball Konami account, and since then, I’ve been unable to transfer or recover my account data. I’ve tried everything—email recovery steps, contacting support, filling out forms—but nothing has worked. What’s even more frustrating...
My PES Mobile account was stolen by someone who tricked me into thinking they would gift me MyClub coins. I was promised a reward, but instead, they took control of my account. Right now, the account’s team collective strength is 3207, and I have invested a serious amount of money into it over time....
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