I play eFootball on my Android device, and for the last three Thursday updates I have been experiencing very frustrating problems during my online division matches.
During these games, there is frequent lag, which causes me to concede many goals even though my internet connection is strong and my device is clean and running properly.
Another major issue involves shooting accuracy. Even when my players are in good scoring positions and I use proper timing and shooting technique, my shots keep hitting the crossbar repeatedly instead of going in. However, when my opponents hit the crossbar, the ball often deflects in a way that still results in a goal for them.
This situation feels very unbalanced and unfair, and it is seriously affecting the results of my division matches.
I have not yet contacted in-game support, but I want to clearly report that these issues started about three Thursday updates ago and have continued ever since.
Because this situation has caused me to lose many matches and division points through no fault of my own, I request that Konami review my account and match history for this period and provide appropriate compensation for the lost matches and unfair results caused by lag and inconsistent shooting behavior.
I have been playing eFootball on Android and I am very unhappy with the current point distribution system in Division Matches, especially in Division 2. When I win matches, I am usually awarded around 20 points, but when I lose, approximately 30 points are deducted. This has been going on since last year and it feels very unfair, because one loss cancels out more than one win and makes progression extremely difficult even when I perform well overall.
I am submitting this complaint for the first time and I would like this situation to be reviewed. I request that the unfair point deduction be corrected and that the points I have unfairly lost in Division 2 be compensated as much as possible. I expect a more balanced and transparent point system so that players who put in effort and win matches are not punished more heavily for occasional losses.
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