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Unauthorized Annual Membership Charge by eDreams: Refund Requested

January 5, 2025 5:19 PM510

After purchasing a ticket through eDreams, I discovered that an annual membership fee of €89.90 was charged to my account without my consent. I never signed up for any membership, nor did I fill out or approve any form for such a subscription.

This unauthorized charge is unacceptable, and I urgently request a resolution. I have no idea how to proceed or where to begin to resolve this issue. eDreams, please refund the full amount immediately and ensure this does not happen again. If no action is taken promptly, I will escalate this matter further to protect my rights as a customer.

Zeynep
January 12, 2025 5:43 PM

"There is still no response."

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