I recently booked a car rental with eDreams, and unfortunately, I was turned around at the rental office for not having a physical passport with me which I provided a copy of to Edreams prior to and after the booking. Now they are telling me I should have brought it with me and I will not be getting any refund. Why did I provide this information two times then? I even got an email saying I was all set for the booking but I wasn't... Don't waste your time with these scammers. This experience has been extremely disappointing and frustrating. It appears that eDreams is not only unreliable but also engages in unethical practices. I strongly caution anyone considering booking with this company, as they do not seem to honor their own policies and fail to provide adequate customer support. I hope my review serves as a warning to others, and I urge eDreams to rectify this situation promptly by processing the refund I am rightfully owed. Until then, I cannot recommend their services.
I had a terrible experience with eDreams car rental. I made a reservation through their website, but when I arrived at the office, they refused to give me the car because my driver's license had a crack on it. I immediately contacted eDreams to report the situation, expecting a refund. However, to m...
I rented a car through eDreams, but when I arrived at the rental office, I was told my Findeks report was not suitable, and they refused to provide the car. I reached out to eDreams to request a refund, but they denied it outright. This experience has been incredibly frustrating and disappointing. ...
I strongly recommend that you don't rent a car from www.edreams.com. Even though we made a reservation and went to get the car, they wouldn't take our valid driver's license. Surprisingly, they also wouldn't give me a refund. It is common knowledge that all car rental companies in Turkey accept driv...
I’m extremely frustrated with eDreams. I rented a car through their platform, but they ended up changing the vehicle I originally booked without any proper explanation. I requested a refund for the amount I paid, and although they claimed the refund was processed over a week ago, I still haven’t rec...
I made a car rental booking through the eDreams app, and during the booking process, there was no indication that a Findeks credit score check would be required. However, when I went to the rental company's office, they checked my Findeks score on the spot and denied my rental. This is a clear incon...
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