I booked a flight from Heathrow to Palma de Mallorca on 13/10/23 with British Airways through the eDreams Prime travel agency. British Airways canceled the flight on 3/10/23. British Airways is refusing to refund or provide information, claiming eDreams is responsible for the refund. Meanwhile, eDreams claims it is waiting for a response from the British regarding a refund.
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On May 27, 2024, I decided to buy a flight ticket from Mallorca to Barcelona using eDreams as it offered a slightly lowe...r price. Today, I got a notification from my bank about an unauthorized activation of a one-year Prime membership, and they automatically charged my card for it. I didn't have a m
My March 10, 2025, flight from Cologne to London was canceled, yet I have not received a refund. I contacted the airline..., and they informed me that since the ticket was purchased through eDreams, the refund must be processed by eDreams directly. However, despite my repeated attempts to reach eDreams
I booked a flight from Amsterdam to London with British Airways through eDreams for October 17–20, 2024, and completed t...he payment. However, during check-in, British Airways staff informed me that the name on my ticket only included my initials and family name, which they said was incorrect. They re
On April 30, 2025, I received a confirmation for my flight booking through eDreams Prime (Reservation Reference: 2254298...1433). Unfortunately, my flight was canceled due to a strike in Brussels, as reported in the press (link to article). Since then, I’ve been trying to get a refund for the canceled
I canceled a reservation on eDreams on January 17, 2024, and was told my refund would be processed. However, despite mon...ths of waiting, the money has still not been returned to my account. Every time I contact customer service, they tell me to "wait a little longer," but it's now March 3, 2025, and
