I purchased the annual EA Pro subscription but requested a refund after just two hours of use. When I spoke to customer support, they assured me that the refund would be processed within 1-10 business days and that my subscription would remain active until the refund was completed. It has now been 11 days, and I’m still waiting for the refund. On top of that, the customer support system is incredibly slow—taking 5 minutes to respond to each message. This level of service is very disappointing, and I need my refund processed immediately.
Last year, I subscribed to EA Play Pro on my PC. This year, I had no intention of renewing it, but EA automatically renewed my membership without my consent and charged me ₺1000. Upon realizing this, I immediately canceled the subscription the next morning. Online information states that refunds ar...
I have a PlayStation 5 console, and I subscribe to EA Play Pro by making the purchase through the EA app each year. It came as a huge surprise to find out that I am unable to use it on my PS5. I immediately canceled the subscription; however, because it was an annual plan, it would automatically ren...
I purchased a 12-month EA Plus membership through the PS App last year. This year, it automatically renewed because I didn’t cancel the subscription. I contacted PlayStation support to request a cancellation and refund, but they informed me that they cannot refund the renewal, only the initial purch...
On February 4th, I purchased Battlefield 2042 from EA Games for $8.99. The next day, on February 5th, I requested a refund through my account linked to [my email], and EA's system shows that the refund was supposedly processed. However, I still haven’t received my money back in my account. I have a...
My EA account has been compromised, and my email address has been altered. Upon trying to log in, I was met with the unfortunate news that my account had been suspended. I've tried contacting EA several times via email and support tickets, but I haven't gotten any response. I'm really annoyed becaus...
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