I purchased a 12-month EA Plus membership through the PS App last year. This year, it automatically renewed because I didn’t cancel the subscription. I contacted PlayStation support to request a cancellation and refund, but they informed me that they cannot refund the renewal, only the initial purchase, as it is a third-party subscription. I’m now stuck paying for a subscription I won’t use for an entire year, and my issue hasn’t been resolved, even though I requested the refund within the 14-day period.
I have a PlayStation 5 console, and I subscribe to EA Play Pro by making the purchase through the EA app each year. It came as a huge surprise to find out that I am unable to use it on my PS5. I immediately canceled the subscription; however, because it was an annual plan, it would automatically ren...
Last year, I subscribed to EA Play Pro on my PC. This year, I had no intention of renewing it, but EA automatically renewed my membership without my consent and charged me ₺1000. Upon realizing this, I immediately canceled the subscription the next morning. Online information states that refunds ar...
On November 29, 2024, ₺1499.99 was charged to my PlayStation account for an EA Play subscription I never purchased, used, or downloaded. When I contacted support to request a refund, I was met with someone who barely spoke Turkish and rudely informed me that a refund was not possible. When I mentio...
I recently made a mistake that's causing me a major headache. I had a 3-year EA Play subscription that I'd been enjoying for about two months. However, wanting to play online games with friends, I accidentally purchased a 1-month Game Pass Ultimate subscription. The moment I bought Game Pass, my 3-y...
I purchased the annual EA Pro subscription but requested a refund after just two hours of use. When I spoke to customer support, they assured me that the refund would be processed within 1-10 business days and that my subscription would remain active until the refund was completed. It has now been 1...
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