I recently purchased a pack in FC Mobile, but I’m extremely disappointed with what followed. Although the payment went through and I was charged in full, I was only able to open three cards before the game froze and threw an error message. Since then, every time I try to continue or access the rest of the pack, I encounter the same persistent error screen, and the remaining cards are completely inaccessible.
This is not just frustrating—it feels like I’ve paid for a broken service. I immediately contacted EA Sports support, but I’ve yet to receive any reply. In the meantime, I’ve lost both my money and the content I rightfully paid for.
I expect EA to either refund my ₺ or immediately fix the error and grant me access to the rest of my pack. It’s completely unfair to charge players and then fail to deliver the product properly. I’m a loyal player and supporter of the game, but this kind of experience makes me question the reliability and customer care of the entire platform. Please resolve this as soon as possible.
My friend purchased the ₺15 starter pack in FC Mobile, but the rewards from the pack were never delivered. The payment was successfully taken from their card, but neither the promised items nor a refund has been provided. We even reached out to EA Support for assistance, but there has been no respo...
Hello, today I purchased a pack from EA Sports, and the payment went through, but when I logged into the game, the pack didn’t show up. This has never happened before, and I’m a regular player, so I find it very frustrating. Could you please help me resolve this issue? It’s strange that this happen...
I recently completed a trade in the FIFA Mobile Exchanges section to receive the 109 OVR Kevin De Bruyne card. I followed all requirements, submitted the necessary players and resources, and the trade was confirmed—yet I never received the player. This is unacceptable. There’s no proper support cha...
I am experiencing constant crashes while playing my EA Sports game. Every time the second half begins, the screen goes black, and sometimes the game closes on its own. This makes it impossible to play properly, and I am beyond frustrated. I paid for this game expecting a smooth experience, yet I fe...
I purchased 2800 FC Points for EA Sports FC25 through the PS App at 13:46, but the points have still not been added to my account. It’s been hours, and there’s no sign of them. I checked both the game and the EA Companion app, hoping to find a resolution or at least an explanation, but there’s absol...
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