1

3-Year EA Play Gone! Upgraded to Game Pass & Lost My Subscription

Mustafa
Mustafa
EA Sports
April 21, 2024 12:16 PM16

I recently made a mistake that's causing me a major headache. I had a 3-year EA Play subscription that I'd been enjoying for about two months. However, wanting to play online games with friends, I accidentally purchased a 1-month Game Pass Ultimate subscription. The moment I bought Game Pass, my 3-year EA Play subscription got canceled, and instead, I was given a 1-month Game Pass membership. The problem is, I didn't want Game Pass, and I definitely want my 3-year EA Play subscription back!

Is there any way to recover my lost EA Play subscription or get a refund for the unused portion?

Comments

Similar Complaints

PlayStation 5 EA Play Pro Issues: Yearlong Subscription, Can't Play

Furkan
Furkan
EA Sports
November 19, 2023 7:30 PM22

I have a PlayStation 5 console, and I subscribe to EA Play Pro by making the purchase through the EA app each year. It c...

EA Play Pro Automatically Renewed Without Consent

Necati
Necati
EA Sports
November 7, 2024 4:47 PM5

Last year, I subscribed to EA Play Pro on my PC. This year, I had no intention of renewing it, but EA automatically rene...

Paid for an Annual Subscription at EA Sports, However, I Cannot Locate It

Kerem
September 7, 2023 3:48 PM16

Hey there! So, I actually signed up for an annual subscription to EA Play on September 5, 2023. But here's the thing - I...

Paid for an Annual Subscription at EA Sports, However, I Cannot Locate It

Unable to Play EA Play Game Purchased on Epic Games Due to Removal

Yusuf
November 14, 2024 1:53 PM10

I purchased an EA Play subscription through Epic Games to play "A Way Out," but the game has since been removed from Epi...