1
Lion is completely dissatisfied with the result

My Dyson Vacuum Says "Full" But It's Empty - Suction Leaks

Lion
June 21, 12:27 pm
4

I am absolutely furious with Dyson! I will never buy another one of your products again. Every single time I use my vacuum, it constantly displays a "dustbin full" warning, even though it's clearly not! The vacuum is drawing air from the sides of the bin, causing a severe suction leak.

Their customer service is completely useless; they simply don't care. If I had to rate my after-sales service experience, it would be a resounding zero. I am utterly dissatisfied with this product and the lack of support. This isn't just an inconvenience; it's a fundamental flaw that makes the vacuum ineffective.

Dyson, you need to fix this defective dustbin and suction problem immediately! Your product is failing to perform its basic function, and your customer support is nonexistent. Address this leak and the false "full" warning, or provide a functional replacement!

June 27, 12:33 pm (6 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

Lion
July 14, 3:17 pm

You made things very difficult for us. I wanted to point this out. We have emailed the video recording you requested. You can conduct the necessary inspection regarding the malfunction there. I don't know if you will take any action after this, because your after-sales service is very poor.

Lion
August 24, 5:02 pm

Look, it's been weeks and our problem still continues, and we can't find anyone to address it. We really regret buying a Dyson vacuum cleaner. Never again.

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