2
Meltem is not satisfied with the result

Low Performance and Poor Customer Service with Dyson V11 Vacuum

Low Performance and Poor Customer Service with Dyson V11 Vacuum
Low Performance and Poor Customer Service with Dyson V11 Vacuum
profile
Meltem
October 19, 2023 1:01 am
43

Hey, I've got a Dyson V11 vacuum cleaner. Lately, I've noticed that the nozzle in the entrance of the tube is making weird noises and not moving properly, so I can't use it. I contacted Dyson because I heard from others that they might help even if the warranty has already expired. Unfortunately, even though Dyson says they support their products, I haven't made any progress in getting my problem solved. I'm really disappointed about this. I thought Dyson, who's known for making really good products, would have better customer service. But, my experience has actually been the opposite. I was hoping for a better result, but it seems like my worries aren't being taken care of.

October 20, 2023 2:49 pm (1 day after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Rest assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

Meltem
Meltem
October 20, 2023 11:42 pm

I am waiting for you to resolve the issue as soon as possible.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Naim is completely dissatisfied with the result

Dyson V11 Extra Vacuum Warranty Woes

profile
Naim
September 16, 2023 5:08 pm
29
Dyson V11 Extra Vacuum Warranty Woes
Dyson V11 Extra Vacuum Warranty Woes
+4

profile
Melis
March 28, 2023 4:59 pm
14
1
Mirac is completely dissatisfied with the result

Dyson Torque Drive Nozzle Motor Spontaneously Failed

profile
Mirac
October 05, 2023 10:02 pm
45
5
Sertaç is very satisfied with the result
Resolved

Dyson V12 Box Was Damaged And No Replacement Was Made

profile
Sertaç
October 27, 2023 4:51 pm
56
"I would like to thank Ms. Senem, who is responsible for the complaints section. I also thank the top management for making this correct decision. After-sales service is more valuable than the sales service itself. If actions are taken with this awareness, the brand will always add to its quality. Sincerely."
Dyson V12 Box Was Damaged And No Replacement Was Made
1
Yıldız is completely dissatisfied with the result

Dyson Replaced My V15 Motorhead with V11 Without Notice and Device Got Louder

profile
Yıldız
October 22, 2024 3:56 pm
48
Dyson Replaced My V15 Motorhead with V11 Without Notice and Device Got Louder
Dyson Replaced My V15 Motorhead with V11 Without Notice and Device Got Louder
Dyson Replaced My V15 Motorhead with V11 Without Notice and Device Got Louder
Report a Similar Issue