My Dyson V11 vacuum seems to be malfunctioning quite frequently, which is becoming quite frustrating. I bought the device straight from Dyson's website. After reaching out to them about the warranty service, they assured me that they would send the defective part. However, it has been a month since then and I recently received an email notifying me that they have cancelled the shipment of the part. When I inquired about the cancellation, they advised me to contact them again and provide details of the problem. It's frustrating that a company of Dyson's calibre consistently inconveniences its customers.
I bought a V15 vacuum cleaner from Dyson's website. Despite being extremely careful, the wheels of the vacuum's main head broke. We called Dyson, and they told us that they would send the part as quickly as possible. We even received an email claiming that it would be shipped shortly. However, a few...
I purchased my Dyson V12 wireless vacuum directly from Dyson’s site, expecting quality and reliable service. Unfortunately, after the vacuum malfunctioned, I contacted support and sent it in for repairs. It’s been 1.5 months, and I’m still without a working vacuum. Despite the product being under wa...
I’m fed up with the ongoing issues I’ve had with my Dyson V12 vacuum cleaner. First, the carpet head broke down and the motor kept stopping during use. On top of that, the dustbin lid wouldn’t close properly. At that point, Dyson had sent me replacement parts, which I appreciated. However, now the ...
Hello, I purchased a Dyson V12 vacuum, and it has been malfunctioning from the moment it arrived. I submitted a service request once, and they replaced a part—but the issue still persists. This is not a case of wear and tear. The device has never worked properly since day one. I can barely use it f...
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