I ordered a Dyson V15 battery, and according to the system, it was shipped on May 17, 2025. It’s now May 26, and I still haven’t received my package. I chose Dyson because I believed in the reliability of their products and service, but clearly, that was a mistake.
I’ve reached out to Dyson’s customer service multiple times, and each time I’m met with indifference. No one is taking ownership of the issue. The representatives don’t provide any concrete updates or solutions. I purchased this product thinking I’d be backed by a solid warranty and responsive support, but I feel completely abandoned.
This delay has not only caused inconvenience but has also impacted my daily routine and even my mental well-being. I’ve had to chase updates, and no one is willing to take responsibility for the delay. Dyson needs to resolve this issue immediately and either deliver the battery or refund my money. This is not the level of service I expected from such a prestigious brand.
I'm writing to express my displeasure with the Dyson V15 vacuum cleaner I bought in March. Unfortunately, the vacuum has broken down, forcing me to contact technical support. On July 31, 2023, the service assured me that the required battery was in stock and would be delivered. However, the battery ...
I had placed an order for a replacement battery for my Dyson v15 vacuum cleaner and was expecting prompt and efficient service, especially considering the fact that Dyson is a well-known and reputable global brand. However, it has now been three days since I placed my order and I have yet to receive...
I began using my Dyson V15 vacuum in March, and on July 26, it developed a battery issue. Customer service assured me that a replacement battery would be sent to me within three business days. However, six days had passed with no sign of the battery. When I contacted them again, they said it would b...
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