I own a Dyson V15 vacuum, and the battery has malfunctioned. It’s supposed to be repaired under warranty, but I’ve been waiting for a replacement battery for around 20 days. For a product that’s used daily, this delay is completely unacceptable. To make matters worse, there’s no information on when the battery will be back in stock. Dyson is a premium brand, and I expected much better service for such a critical part. I need this battery to be supplied and shipped as soon as possible. This experience has been extremely frustrating, and Dyson must improve its after-sales support for essential components like this. Customers shouldn’t have to deal with such long waiting periods for basic repairs.
My Dyson V15 Detect vacuum completely stopped working due to a dead battery, even though it’s still under warranty. After contacting customer service and completing a video inspection, I was informed that a new battery would be sent within 3 business days. However, after the deadline passed and no s...
What a coincidence—my Dyson V15 battery suddenly stopped working right after the warranty expired. It’s almost laughable how perfectly timed that was. I contacted Dyson thinking I could just buy a replacement, but of course, the battery is nowhere to be found. It’s been months, and every time I che...
I began using my Dyson V15 vacuum in March, and on July 26, it developed a battery issue. Customer service assured me that a replacement battery would be sent to me within three business days. However, six days had passed with no sign of the battery. When I contacted them again, they said it would b...
I’m facing an issue with my Dyson V15 cordless vacuum’s battery, which has malfunctioned. The product is still under warranty, but I’ve been waiting since September 20 for a replacement battery. Unfortunately, Dyson has informed me that the battery is out of stock and cannot provide any timeline for...
Hello, I’m a Dyson V15 Detect cordless vacuum owner, and I’m extremely disappointed in the support I’ve received post-warranty. My product’s warranty expired on 09.03.2025. Just 20 days after the warranty ended, the battery suddenly failed and began showing an error. I contacted Dyson customer suppo...
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