My Dyson V15, like many others, suddenly stopped working right after the warranty expired. The device shows no signs of life—no lights, screen, or response. When I contacted Dyson customer service, they informed me that the battery had failed and needed to be replaced. However, since the warranty had expired, they said I would have to purchase a new battery myself. To make matters worse, they stated that the battery is not even in stock.
It is unacceptable for such an expensive product to have its battery fail suddenly without any prior warning, such as reduced runtime. The inability to provide a replacement battery, even for a fee, is another disappointment. I have done nothing wrong other than using your product as intended.
According to Turkish laws, you are required to maintain stock of replacement parts for electronic products. I request Dyson to urgently resolve this issue and provide a solution until the necessary part is available. Your lack of preparation and support is deeply frustrating. Please take immediate action to address this problem.
What a coincidence—my Dyson V15 battery suddenly stopped working right after the warranty expired. It’s almost laughable how perfectly timed that was. I contacted Dyson thinking I could just buy a replacement, but of course, the battery is nowhere to be found. It’s been months, and every time I che...
My Dyson V15 vacuum suddenly stopped working mid-cleaning—it shut off completely without warning on March 3, 2025. Dyson previously assured me, both in-store and through customer service, that they’d always help resolve any issues even after the warranty expired. Now, shockingly, they insist I must ...
I bought a Dyson V15 vacuum expecting premium quality and reliability, yet its battery unexpectedly died in less than three years of careful use. It’s completely unacceptable that such an expensive product would have a battery failure this quickly without any user error. To make matters worse, when ...
My Dyson V15 Detect vacuum completely stopped working due to a dead battery, even though it’s still under warranty. After contacting customer service and completing a video inspection, I was informed that a new battery would be sent within 3 business days. However, after the deadline passed and no s...
I purchased my Dyson V15 vacuum cleaner from the Dyson store in Mall of Istanbul about 2.5 years ago. Even though I used the product regularly and carefully, the battery completely died in less than 2.5 years, and the device no longer works at all. When I reported the issue, I was told that the bat...
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