Dyson V15 Technical Service Returned It Damaged

Dyson V15 Technical Service Returned It Damaged
Dyson V15 Technical Service Returned It Damaged
Ercan
December 23, 2023 2:24 PM111

I sent my Dyson v15 rechargeable vacuum cleaner to service because it broke down less than a year ago. The service offered to return it to me damaged since they did not have spare parts. Since they could not repair it, I requested a replacement and they did not accept it. Türkiye repair service does poor quality work, I am complaining, you can see the serial number in the image. The vacuum cleaner is currently broken and I am waiting for a spare part. I have not been able to use it for months.

December 25, 2023 3:20 PM (2 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be sure that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

Comments

Similar Complaints

Dyson V15 Vacuum Cleaner Malfunction

Mustafa
November 7, 2023 4:52 PM67

Hello, I live in Istanbul. I purchased a Dyson V15 cordless vacuum cleaner in August 2023. After using it for about a mo...