5
Kamuran is very satisfied with the result
Resolved

Dyson V15 Product Stock Problem

Kamuran
March 24, 2023 2:34 am
18
Kamuran's Thank You Message
“Thank you”

I've been trying for weeks to buy a Dyson V15 Detect or V12 model directly from Dyson's own website, but they're always out of stock. Every day, I check, but it's always the same story. I even tried to get information from Dyson's customer service live chat, but they were unable to support me. To avoid any potential problems, I don't want to buy from other online sellers. I also attempted to purchase from Media Markt, but they were out of stock as well. I'm getting annoyed because I can't seem to get any answers about when these products will be available again. It's almost as if they don't care about their clients. If they do not respond immediately, I may have to look for other options. I was hoping that buying directly from Dyson would be a simple process, but it has been anything but.

March 24, 2023 8:32 am (5 hours after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Sincerely, Dyson Turkey

Kamuran
March 25, 2023 6:10 pm

Thank you for getting back to me. After the complaint was published, I was contacted and the V15 stop was updated on the online websites, and I purchased it.

Kamuran
March 28, 2023 8:26 pm

Thank you

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Renew Dyson Stocks, Where is the Dyson V15?

Kerem
May 25, 2023 3:14 am
19

Dyson V12 Detect Slim Absolute – No Customer Support, Hours of Waiting

Gamze
March 09, 4:41 pm
7
Dyson V12 Detect Slim Absolute – No Customer Support, Hours of Waiting

Dyson V12, V15 are Unavailable Everywhere! Don't Play with Our Patience!

June 05, 2023 12:39 am
29
1
Yaprak is completely dissatisfied with the result

Dyson Told Me to Wait for a Battery for My V15 Vacuum That Keeps Stopping

Yaprak
September 20, 2024 4:50 pm
21
Report a Similar Issue