5
İlkay is very satisfied with the result
Resolved

I Can’t Buy the Dyson Airwrap—Out of Stock for Months with No Restock Update

İlkay
June 26, 5:26 pm
5
İlkay's Thank You Message
“Thank you for everything.”

I’ve been trying to purchase a Dyson Airwrap for months now, but it’s been consistently out of stock with zero updates or transparency from Dyson. I even registered my email to be notified when it becomes available again—but I’ve received no communication whatsoever. I’ve submitted multiple support requests, but every time I get the same vague response or no helpful action.

This isn’t just poor service—it feels like Dyson is completely ignoring customers who genuinely want to purchase their product. How can a major brand be this unprepared to meet demand or even communicate with its potential buyers?

I’m extremely frustrated at being left in the dark despite actively trying to buy a product and repeatedly asking for help. Stop asking us to “check back later” and provide a clear restock timeline. Your silence is costing you loyal customers.

Dyson, I expect an urgent update on when the Airwrap will be restocked and a proper support response—not more automated replies. This issue needs to be addressed now.

July 02, 10:18 am (5 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

İlkay
July 02, 10:21 am

Thank you for everything.

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