Dyson V15 Hard Floor Attachment Not Replaced After 24 Days

The body of my Dyson V15 vacuum cleaner broke, and I've been waiting for a replacement part for six months. My customer support request was submitted on March 29, 2024, and I was informed that the part would be shipped as soon as it was back in stock. However, six months later, there is still no evi...

+5

On December 15th, during a video call with Dyson Customer Service, it was determined that the under-furniture adapter of my V15 vacuum, which is still under warranty, was faulty. They promptly initiated the process to send a replacement. However, despite several follow-up calls, I’ve been repeatedly...

I own a Dyson Bigball2 corded vacuum cleaner, and the cleaning head broke down. I reported the issue and created a service request on May 12, 2025. At that time, I was told the replacement part was being sourced and would be shipped as soon as possible. Since then, I’ve called customer service mult...

I purchased a Dyson V15 vacuum, and within a year, it malfunctioned and was replaced. Now, less than a year later, the replacement has started losing suction, operates loudly, and parts on the cleaning head have begun breaking. Despite multiple attempts, I cannot get through to customer service to ...