Dyson V15 Dustbin Seal Came Off After a Few Uses and Won’t Fit Back


I bought the Dyson V15 model, anticipating a top-notch product, but after just a few uses, the red rubber seal inside the dustbin came off and won't stay in place. Given the amount I spent on this hoover, I find the outcome to be rather disappointing. I opted for Dyson instead of Philips, believing in the brand's strong reputation for durability and performance, but I now find myself regretting that choice. This hoover, given its price, shouldn't be experiencing problems so soon. I’m contacting Dyson in hopes of getting quick help to fix this issue. A replacement or proper repair seems like a reasonable solution, given the product's condition after such minimal use.
Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey