Dyson V15 Detect Filter Error and Broken Floor Head, No Support After Warranty Ended

profile
Afra
November 11, 2024 11:49 am
3

My Dyson V15 Detect vacuum keeps showing a "clean the filter" warning, even after I clean and dry the filter thoroughly. The suction power has drastically decreased, making the vacuum ineffective. Additionally, the hard floor head is broken—it doesn’t sit properly on the floor and lifts off, failing to clean properly.

The vacuum worked fine until the warranty expired, but now it has multiple issues. Despite Dyson's reputation for durability and customer focus, my experience has been the opposite. Customer service has been unhelpful, and they’re demanding excessive fees for repairs instead of offering reasonable support. I trusted Dyson’s promises, but this situation has left me deeply disappointed. I expect immediate assistance to resolve these issues fairly.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Dyson V15 Detect Absolute Filter Error and Reduced Suction Power

profile
Tuğba
December 03, 2024 9:37 pm
11
Dyson V15 Detect Absolute Filter Error and Reduced Suction Power

Dyson V15 Keeps Showing Filter Cleaning Alert Despite Clean Filter

profile
Berse
December 14, 2024 11:46 am
9
Dyson V15 Keeps Showing Filter Cleaning Alert Despite Clean Filter
1
Sıla is completely dissatisfied with the result

Dyson V15 Detect Vacuum Clogs and Shows Constant "Clean Filter" Warning

profile
Sıla
February 15, 2025 1:53 pm
7

Dyson V15 Losing Suction and Shutting Off

profile
Aysun
November 17, 2025 1:28 pm
22
Report a Similar Issue