Dyson V15 Detect Filter Error and Broken Floor Head, No Support After Warranty Ended

Afra
November 11, 2024 11:49 am
3

My Dyson V15 Detect vacuum keeps showing a "clean the filter" warning, even after I clean and dry the filter thoroughly. The suction power has drastically decreased, making the vacuum ineffective. Additionally, the hard floor head is broken—it doesn’t sit properly on the floor and lifts off, failing to clean properly.

The vacuum worked fine until the warranty expired, but now it has multiple issues. Despite Dyson's reputation for durability and customer focus, my experience has been the opposite. Customer service has been unhelpful, and they’re demanding excessive fees for repairs instead of offering reasonable support. I trusted Dyson’s promises, but this situation has left me deeply disappointed. I expect immediate assistance to resolve these issues fairly.

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