I purchased a Dyson V15 Detect Absolute and couldn’t even use it for 10 days before it broke. The plastic part and the clasp inside the dustbin came off. After a video call with the technical service, they assured me they would send a replacement dustbin, stating it was a manufacturing issue. However, after three weeks, they informed me they couldn't send a new dustbin and would need to take mine in for repair, which would take up to 20 days. I spent ₺30,000 on this vacuum, and now I can't use it, and they’re just wasting my time. I deeply regret not choosing an alternative brand. Dyson seems to have nothing but the name, and no substance to back it up.
I’m incredibly frustrated with Dyson and how they’ve been handling my broken V15 Detect Absolute. The dust bin broke, and I reached out to customer service right away. They acknowledged the issue but told me I’d have to wait because the replacement part is out of stock. It’s been over 20 days, and I...
This week, I purchased a Dyson V15 Detect Absolute vacuum cleaner for ₺23,000. To my disbelief, the motor, power button, and suction attachment all broke on the second day of use. A vacuum cleaner at this price point failing within two days is unacceptable. I contacted Dyson customer service and sp...
I bought a Dyson V15 vacuum cleaner 20 days ago, and the gasket in the dustbin has come loose. When I contacted customer service, they said it must have been broken, and I couldn't fix it, so they would send a new dustbin. They placed the order, and we began waiting for the product. Today, when I ca...
I purchased my Dyson V15 Detect Absolute (Product Code: 394451-01) from an authorized Dyson store on August 19, 2022. From the very first day, the battery has never been able to clean my 90 m² home on a single charge. I reported this issue multiple times, but Dyson provided no effective solution. N...
I own a Dyson V15 Absolute Detect vacuum, and during routine use, the battery ran out as expected. However, when I plugged it in to charge, I noticed it wasn’t charging or turning back on at all. I immediately tried to contact Dyson support, but after waiting 18 minutes with no response, I sent an ...
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