I purchased a Dyson V12 vacuum cleaner just a week ago, and the dustbin doesn’t fit securely. I contacted customer service, and they dismissed the issue, saying it was "normal" and due to flexibility. However, after reading other complaints, I discovered many users experienced the dustbin opening on its own within 1-2 months, causing dust to spill everywhere.
I am extremely disappointed with Dyson for delivering a product with such a defect. A premium brand should ensure quality and not send out faulty items. I expect this issue to be resolved immediately, either by replacing the dustbin or providing a solution that guarantees this problem won’t worsen over time. Dyson must uphold its reputation and fix this promptly.
I am absolutely furious with my Dyson V12 stick vacuum! I bought it directly from the Dyson website on March 3, 2025, and within a very short time, the dustbin lid stopped closing properly, causing all the collected dust to fall back onto the floor! I even had a video call with a customer represent...
In April, I purchased my Dyson V12 directly from dyson.com. Soon after, I noticed that the dust bin would not close completely. I contacted Dyson and, after confirming the issue via a video call, they sent me a replacement bin. However, the new bin was even worse than the original. When I called aga...
A few months ago, I purchased a Dyson V12 Detect Slim cordless vacuum from Dyson Türkiye’s online store. Because I was in the middle of moving, I never had the chance to use it until yesterday. When I tried it for the first time, I noticed that the dustbin lid does not close properly. It feels loose...
I’ve had constant problems with my Dyson V12 vacuum since the day I bought it. Now, the connection tube doesn’t lock into place properly, and the dustbin lid won’t close fully either. These issues seriously affect the vacuum’s performance. I contacted Dyson customer service hoping for support, but t...
I purchased a Dyson V11 vacuum expecting premium performance, but my experience has been anything but that. For a long time, the suction was noticeably weak, even after regular cleaning. The head attachment’s release mechanism constantly jammed, and I had to force it open just to clean the unit. Eve...
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