I purchased the Dyson V10 vacuum, but I've been facing issues with part availability. I've been reaching out to Dyson’s WhatsApp support line since Saturday, but my messages are not being delivered or even acknowledged. Despite trying multiple times, I haven't received any response. This lack of communication is extremely frustrating. I expected better service, especially after investing in such an expensive product. I will no longer purchase Dyson products and plan to share my negative experience with my social circles and on social media. Dyson needs to address this issue immediately and provide proper support for customers.
On April 30, 2025, I ordered a Dyson V10 vacuum cleaner directly from Dyson’s official website. When the package arrived, one of the parts was broken right out of the box. I immediately reached out for support through every possible channel—email, WhatsApp, and phone—but received no meaningful respo...
Lately, my Dyson vacuum has been losing suction power, and to make matters worse, a part of the vacuum head broke unexpectedly. I tried to reach out to Dyson’s customer support via their WhatsApp line—not once, but twice. While they did respond a few times, the conversation never led anywhere. There...
The head of my Dyson vacuum cleaner broke down in its 25th month, and I’ve been trying to reach customer support via WhatsApp. I sent a message at 9 a.m., but didn’t get a response until 1:40 p.m., by which time I was at work and didn’t have the vacuum with me. This delay makes the support process e...
I communicated the problem I experienced with my Dyson rechargeable vertical vacuum cleaner to Dyson customer service via WhatsApp on September 1, 2023. I was told that my problem had been solved by customer service for that day, and I was told that the spare part was in stock and would be shipped w...
I was emptying the container of my Dyson V12 vacuum when, out of nowhere, the rubber part just fell out. I tried to reach out to Dyson on WhatsApp, and they said they would reply within 15 minutes. However, it actually took them nearly a whole day to respond. I also emailed the Dyson store, explaine...
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