I purchased the Dyson Formaldehyde air purifier and since the day I bought it, I have observed that the device does not perform its air-cleaning function. The problem persists continuously, and I am not getting the expected performance in any way. I have tried every possible solution—including replacing the filter, resetting the device, and applying all the recommendations in the user manual—but the issue has not been resolved. My product is under warranty, and my invoice number is b012025000947154. I am requesting feedback regarding this issue and, if necessary, a product replacement or a refund.
Since purchasing my Dyson Air Purifier Cool, I have only been able to use it without issues for 1–2 months. It constantly malfunctions, displaying various error codes and symbols, and eventually stops working altogether. I already sent it to Dyson service, but as soon as I got it back, it broke aga...
I own a Dyson Humidify+Cool Formaldehyde air purifier, and it produces a whistling noise at low speeds. I sent the device to service three times. The first time, the fan motor was replaced under warranty, but the issue persisted. Despite clearly explaining the problem and providing sound recordings...
The Dyson air purifier (Dyson purifier hot cool formaldehyde) malfunctioned a few months after purchase. I created a technical service record. The product reached the service. On May 2, I received a “we could not reach you” message from the service. On May 8, I called and spoke to Ms. Gamze. It was ...
I purchased my Dyson Air Strait straightener online about 2–3 months ago. When I used it for the second time, I noticed that no air was coming out of the channel, and I realized the device was faulty. I immediately contacted Dyson customer service and showed the issue via video call. Afterwards, a c...
On 11.05.2023, I purchased a Dyson Purifier Hot+Cool Formaldehyde air purifier. Upon delivery, I noticed the box was damaged and immediately requested a return. The Dyson customer representative instructed me to open the box and inspect the product, assuring me it could still be returned. However, o...
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