I have had to send my vacuum cleaner to your service center twice for the same reason. Upon its return, I discovered that the filter was missing. As there are currently no filters in stock, I am being asked to wait an unspecified amount of time. It is unacceptable that a product sent for repair is not returned in the same condition. Because of your loss of my product, I am being inconvenienced. I have been without a vacuum cleaner for over two weeks, and your only solution is to "wait for stock". I would appreciate it if you could provide a more satisfactory resolution to this issue.
I am using a Dyson V12 vacuum, and the wand has broken. For nearly two months, I have been unable to use the product because the replacement wand has been out of stock. Every time I call customer service or send an email, I receive only the response “please track the stock,” yet my issue has not bee...
I’ve had my Dyson V10 vacuum for a while, and recently the filter has worn out, making the vacuum unusable. When I checked online to order a replacement filter, I found that it was out of stock. I called customer service, and they informed me that the part isn't even available in stores. They told m...
My Dyson vacuum cleaner isn't doing its job. It takes a lot of work to use, and it smells bad. I've sent it to the service center three times in the last two months, but they just send it back without checking it. When I asked if I could buy a filter, they told me that it wasn't for sale. I've tried...
I own a Dyson Bigball2 corded vacuum cleaner, and the cleaning head broke down. I reported the issue and created a service request on May 12, 2025. At that time, I was told the replacement part was being sourced and would be shipped as soon as possible. Since then, I’ve called customer service mult...
About two months ago, my Dyson V8 vacuum stopped working. I contacted customer service to resolve the issue, and they first told me that the filter needed to be replaced and that it would be shipped to my address. However, they later informed me that unless I sent the vacuum to the service center, t...
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