ID:32837742

Dyson Diffuser Head Missing for Months

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Yağmur
Dyson
June 19, 12:18 am
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For months now, the Diffuser head attachment for my Dyson Airwrap has been out of stock, and no one can give me a straight answer about when it will be available. This is utterly ridiculous and incredibly frustrating!

I have curly hair, and I specifically own both the Airwrap and the Airstraight. Am I really expected to buy yet another expensive Dyson product, a hairdryer, just to get a diffuser head? Am I stuck with only straight or curled hair, unable to style my hair naturally? I used to set daily reminders for when it came back in stock, but I've even given up on that because it's never available. I've been chasing this part for months.

Dyson, you need to provide concrete information and stock the Diffuser head immediately! This missing accessory is preventing me from using my expensive Dyson stylers effectively. Tell me when I can actually buy this crucial part!

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Dyson
June 25, 2:10 pm (6 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

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