Dyson Cinetic Big Pneumatic Head Broke—Expensive but Not Durable

Dyson Cinetic Big Pneumatic Head Broke—Expensive but Not Durable
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Merve
March 09, 2025 7:24 pm
30

We chose Dyson over other brands because of its reputation for quality and durability, paying a premium price for the Cinetic Big corded vacuum. However, despite our expectations, the pneumatic head broke at the connection point. On top of that, the head already had issues—it sticks to the carpet while vacuuming, making it difficult to use.

I did not expect such a simple yet critical failure from a supposedly high-end product. To make matters worse, there is no Dyson service or drop-off point in my area, meaning I am now stuck with an unusable vacuum. Dyson, I need a solution! How do you justify this kind of issue in a product marketed as durable? I expect a proper response and assistance in resolving this problem.

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