1
Nurhan is completely dissatisfied with the result

Dyson V12 Shuts Off Quickly and Replacement Parts Unavailable for Two Years

Nurhan
January 11, 1:00 am
13

My Dyson V12 vacuum has been shutting off shortly after turning on for the past month. Adding to my frustration, I’ve been waiting for nearly two years to receive a replacement carpet head, which has still not been provided. I hesitate to send the product to technical service due to numerous reviews highlighting this as a chronic issue with no effective solutions.

I regret recommending this product to so many friends, as I now feel deceived by Dyson’s reputation for quality. I chose this brand specifically for its warranty and reliability, but it has completely failed to meet expectations. Dyson must resolve this issue promptly and restore my trust in their products.

Nurhan
January 23, 6:52 am

Despite the 10 days that have passed, I have not been contacted for a solution. I am experiencing a lack of resolution with a product I consider a world brand that I enjoy using. Since I bought the product, I have been experiencing inadequate support. Despite calling multiple times, I have not seen a solution-oriented communication. I am very upset.

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