On March 5, I bought a Dyson Airwrap from Media Markt, and since the product was defective, I sent it to the Dyson service. They said it is suitable for exchange or return, but I had to do it from where I bought it. If I think about a return, they are right, but they do not make the exchange themselves. There's also no stock where I bought it from, and Dyson doesn't stand behind their product. When I send my Apple logo phone to the service, it sends a new one without looking where I bought it, for example, standing behind your product is like this. If I had known there would be such a recycling from Dyson, I would never have bought it.
On May 13, 2022, I bought a Dyson air cleaner from the Media Markt store. During the purchase, the store staff stated that the brand had given me one replacement filter and that it would be sent to me when I requested it from Dyson after the purchase. While I was in the store, I called Dyson custome...
I purchased a Dyson Airstrait, and after a short period of use, the filter fell out. When I first opened the product, I noticed a slight looseness, but I assumed it was normal. However, over time, it became clear that this was a defect. I immediately contacted Dyson support, and they created a serv...
On January 23, 2025, I purchased a Dyson Airstrait from Media Markt. Upon using the product, I noticed several serious issues. The test/reset button was not working consistently—it sometimes functioned but often did not. When it did work, the device released an excessive amount of steam, to the poin...
Hey there, I purchased a Dyson V15 from Media Markt in November 2021. The device stopped working in June 2023. Dyson's customer service sent a report offering to exchange or refund your purchase. But Media Markt wouldn't replace my product and said they had a different stock code, asking for the pri...
I purchased a Dyson air purifier through Media Markt. The product is useless without its remote control, which I only realized after buying it. Getting a new remote is extremely expensive. Despite submitting a return or exchange request within the first two days, neither Media Markt nor Dyson is add...
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