Due to the overlap in my schedule and Dyson's customer service hours, I was unable to contact them during their designated business hours. Today, I decided to take a break and give them a call, but unfortunately, they informed me that the machine's battery is dead and they are unable to offer free assistance due to the expired warranty period. However, Dyson's schedule aligns with mine, and it's crucial for me to be at home for a video call. When I finally arrive home, it seems that Dyson's workday has already come to an end. I would appreciate it if my issue could be resolved.
They called on Saturday, but the call was cut off and communication could not be established. They did not call again.
Despite repeatedly calling Dyson customer service in the morning and evening until 18:25, I am unable to reach anyone. You state your business hours are weekdays from 9:00-19:00, yet no one is answering the phones. You tell us to make the service referral, but you are definitely not picking up the p...
In mid-2021, I purchased a Dyson V11 cordless vacuum cleaner from your official website and have been using it regularly for about 10 minutes a day since then. However, this week, the battery suddenly died completely, and the vacuum no longer works. I’m quite surprised and disappointed to have exper...
I called Dyson Customer Services on 29.08.2024 after the Dyson V12 vacuum cleaner did not work. Based on the video call they made, they stated that the battery was broken. They stated that if the battery is in stock, it will be sent immediately, if not, it will be sent within 20 business days, and t...
My Dyson V8 upright vacuum cleaner shut down spontaneously about two weeks ago and wouldn't turn back on. The appliance's warranty has expired. To resolve the issue, I first tried a different outlet and checked the filter, but to no avail. Dyson customer service was contacted, and a video conference...
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