I am trying to purchase a VIP membership in the Dramawave app from my Android phone, but for the past month I have been receiving an error at the payment stage. When I tap on the VIP section, three paid options appear—weekly, monthly, and yearly. I select the monthly plan, but when I tap the “Subscribe” button on the payment screen, the transaction does not go through and I receive an error.
I am attempting to pay with my debit card. There is no charge or pending authorization on my card, meaning the payment fails before any amount is processed, and my membership is not activated. Since this issue has been ongoing for a long time, I have not been able to use the app properly.
I contacted customer service, but they did not fully understand the issue and did not provide a solution. I would like to be able to start a VIP membership without any problems and also learn the reason for this payment error. I request that my issue be reviewed and resolved as soon as possible.
On February 19, 2020, I purchased a one-month subscription to the Dramawave app through Google Play. Although the fee was charged to my card, my subscription was never activated. My VIP membership did not become active, and as a result, I am unable to watch the movies. I contacted customer service ...
On December 8, 2025, I purchased an annual VIP membership for my account (ID: 16182600447) in the Dramawave app by signing in with Apple. However, I am unable to log in to the app on my tablet because the tablet version does not offer the “Sign in with Apple” option. As a result, I cannot use the an...
On December 8, I purchased a weekly VIP package from the DramaWave app. My payments are processed through Google Play. I was charged $12 on December 8, $12 on December 15, and $12 on December 22—three separate charges in total. For about three weeks, I have been trying to cancel this membership. Wh...
I signed up for a Dramawave membership for $12. I had previously subscribed and watched content. I now want to cancel my membership, but when I go to the “Subscriptions” section in Google Play, my Dramawave subscription does not appear, so I am unable to cancel it myself. Despite this, my credit ca...
I discovered that weekly charges labeled “Weekly Access Pro” were deducted from my account through an app called Dramawave on my Android phone without my knowledge or consent. On November 9, 2025, December 1, 2025, and December 7, 2025, three separate charges of $12 each were made through my mobile ...
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