DramaTV charged me after cancellation—how can I stop future payments?

If DramaTV charged you after cancellation,

Review your subscription first;

• Check:
– Your DramaTV account subscription settings
– Your App Store or Google Play subscription settings
– Whether DramaTV still shows as active or renewing
– Your cancellation date and most recent charge
– Every Apple or Google account you may have used to subscribe

• Confirm:
– Auto-renewal is disabled
– You’re checking the same account used for the original subscription
– There isn’t another active DramaTV subscription
– You received confirmation that cancellation was completed

Gather evidence;

• Save screenshots showing:
– Your cancellation confirmation
– Your current subscription status
– Charges made after cancellation
– Your billing or purchase history

• Keep:
– Transaction IDs
– Payment receipts
– Cancellation date
– Dates and amounts of subsequent charges
– Previous support conversations

Contact DramaTV support;

• Request:
– Immediate termination of any remaining subscription
– Confirmation that no future payments will be taken
– A refund review for charges processed after cancellation
– An explanation of why billing continued

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.