I am very frustrated with DHL regarding a shipment sent to me from Germany to Istanbul. Over 10 days ago, my friend sent the package and provided me with a tracking code. However, every time I check the tracking system, it shows vague or no updates about the package’s location.
This situation is unacceptable, as the package should have already arrived in Istanbul by now. I can’t understand what is causing the delay, and there is no clear information available. I expect DHL to provide immediate clarification about my shipment’s status and deliver it as soon as possible. Clear communication and reliable service are essential, and this experience has been deeply disappointing.
DHL has completely failed to deliver on its promises—and lost our urgent international shipment in the process. Our package, containing valuable documents, was supposed to arrive in Germany on April 30. Instead, it’s been stuck in Istanbul for over 10 days, according to the tracking system, with no ...
I just bought something from Germany, and DHL was supposed to bring it to me in Istanbul. But they sent my order to a company that had nothing to do with me. It's annoying that my international order took four days to get to me even though it arrived in Turkey in two days. When I called DHL to find ...
I am writing to express my frustration regarding a shipment sent to me from abroad via DHL Express, which contains only books. Despite successfully passing customs control, the shipment has been held in Istanbul for the past 7 days, and there has been no progress in its delivery. The estimated deliv...
I have a package sent from Germany via DHL on December 7. The last update was on December 13, and since then, there has been no progress or communication regarding the shipment's whereabouts. When I contacted PTT, they stated that the package must not have arrived in the country yet, as it is not v...
My package was shipped with DHL from Germany and has still not been delivered—35 days later. It was sent on April 14, and despite all my efforts to get help, I haven’t received any resolution. For the past 15 days, there has been no tracking update at all, and the package appears to be stuck somewhe...
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