I have a package sent from Germany via DHL on December 7. The last update was on December 13, and since then, there has been no progress or communication regarding the shipment's whereabouts.
When I contacted PTT, they stated that the package must not have arrived in the country yet, as it is not visible in their system. Attempts to contact DHL have been unsuccessful, leaving me without any clear answers or resolutions.
This delay is extremely frustrating, as I urgently need the package. I expect DHL to take immediate action, locate my shipment, and provide a prompt update on its status. This level of service is unacceptable, and I urge DHL to resolve this issue immediately.
My package was shipped with DHL from Germany and has still not been delivered—35 days later. It was sent on April 14, and despite all my efforts to get help, I haven’t received any resolution. For the past 15 days, there has been no tracking update at all, and the package appears to be stuck somewhe...
I’m extremely frustrated with DHL’s lack of communication and accountability. My package was shipped from Germany 15 days ago, and the last tracking update was on May 3. Since then, there has been no movement at all. The package is stuck, and I have no idea where it is or when it will be delivered. ...
I am very frustrated with DHL regarding a shipment sent to me from Germany to Istanbul. Over 10 days ago, my friend sent the package and provided me with a tracking code. However, every time I check the tracking system, it shows vague or no updates about the package’s location. This situation is un...
On March 22nd, my parcel was sent from Germany. It's already May 6th, and there is still no sign of it. Despite my attempts to contact both DHL Road and DHL Air, I was met with unhelpful responses stating that they were unable to provide any information. However, PTT shifts the responsibility to Tur...
I placed an order from China on 19/09/2024, but it was marked as delivered on 11/09/2024, even though I haven’t received the product. According to the 17track tracking system, the package cleared customs and was handed over to a local carrier. However, after entering the country, the status changed ...
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