I placed an order from China on 19/09/2024, but it was marked as delivered on 11/09/2024, even though I haven’t received the product. According to the 17track tracking system, the package cleared customs and was handed over to a local carrier. However, after entering the country, the status changed to "delivered," but no package has arrived. DHL has not delivered my order, and I’m unable to locate it. I’ve tried calling, but no one is answering, and I don’t know where to turn for help. I’m requesting urgent assistance to resolve this issue and find my package. This situation is unacceptable, and I need my order delivered as soon as possible!
My package was shipped with DHL from Germany and has still not been delivered—35 days later. It was sent on April 14, and despite all my efforts to get help, I haven’t received any resolution. For the past 15 days, there has been no tracking update at all, and the package appears to be stuck somewhe...
The package for my Shein order placed on November 17, 2025—tracking number PALTR0003294348YQ—was handed over to Cargox, yet it never reached me. Just one day earlier, I received a notification from Cargox confirming that Shein had accepted my shipment. However, yesterday the Shein app showed a messa...
My package with tracking number 1ZC337R06859567425 was marked as "delivered" on 28.11.2024, but I have yet to receive it. I’ve reached out to UPS customer service and the local branch since November 29, 2024, but my issue remains unresolved. The courier claims the package was delivered, but I can't ...
I placed an order on AliExpress (order number: 3039875453184964) on August 16, 2024, and the tracking number is 2710149709402. My package reached customs on August 26, 2024, and since then, it has been held there without any updates or resolution. I opened a dispute with AliExpress the same day, but...
I have a package sent from Germany via DHL on December 7. The last update was on December 13, and since then, there has been no progress or communication regarding the shipment's whereabouts. When I contacted PTT, they stated that the package must not have arrived in the country yet, as it is not v...
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