I made a purchase on May 13, 2024, with DHgate. The order number is 32313695086. According to the seller, the item was shipped on the same day. However, the tracking information indicates that the order was delivered on December 6th. I am unable to initiate a dispute. I'm uncertain about whether it's a system error. The seller's lack of response is extremely frustrating, especially considering my urgent need for a refund. Kindly respond to me at your earliest convenience.
On November 16, 2025, I placed an order on Dhgate for a pink leopard-print bag under order number 315003982766. Even though the payment was taken from my account, the order status has been showing “processing” for about a week, and the item has not even been shipped. I contacted both Dhgate and the...
I ordered an item from DHgate that was returned after failing to pass through customs. However, despite the return, I haven’t received my refund. The seller told me to open a dispute, which I did, but I’m still waiting for my money. It’s been since March, and every time I reach out, I get the same r...
On December 22, 2022, I was notified on my phone that the shipment of my Mango order with the number DDLGX7 had been completed. However, there was no tracking number provided for the cargo. There is no working phone number that I can use to get in touch with the customer service department. For this...
I bought something on April 21, 2024, but it hasn't been shipped yet, and I haven't been able to get in touch with the company through any channels. There is also no response to emails. Why hasn't the item been shipped even though it was already paid for? I only have the order confirmation number. P...
I am extremely frustrated with my Vivense order. It was placed on 26-12-2023 with order number SS15e306736276, and it has been over a month without any sign of delivery. I haven't received a tracking number, and the order tracking page has shown "in transit" for several days now. Approximately 10 da...
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