On November 16, 2025, I placed an order on Dhgate for a pink leopard-print bag under order number 315003982766. Even though the payment was taken from my account, the order status has been showing “processing” for about a week, and the item has not even been shipped.
I contacted both Dhgate and the seller regarding this issue, but I have not received any response. Neither any update was provided about the order process, nor was the reason for the delay explained.
I request an urgent update on the current status of my order, and if the product is not actually in stock, I expect a prompt refund without further delay.
I placed an order on Dhgate weeks ago, but the product has not been delivered despite being marked as "delivered" on their platform. I have tried finding support on the site, but there are no options to report undelivered items. The issue is further complicated because translation on the site doesn’...
I ordered an item from DHgate that was returned after failing to pass through customs. However, despite the return, I haven’t received my refund. The seller told me to open a dispute, which I did, but I’m still waiting for my money. It’s been since March, and every time I reach out, I get the same r...
I made a purchase on May 13, 2024, with DHgate. The order number is 32313695086. According to the seller, the item was shipped on the same day. However, the tracking information indicates that the order was delivered on December 6th. I am unable to initiate a dispute. I'm uncertain about whether it'...
I placed an order on March 1, 2025, on eBay, with Order No: 21-12757-85349, and as of April 2, 2025, I still have not received the item. What’s even more frustrating is that despite repeated attempts to contact eBay customer support, I have not received any helpful response. I’ve sent multiple messa...
On September 3, 2025, I placed an order for a bag on Mango.com, choosing the store pickup option (Order No: eqhlfm). Even though a full month has passed, I still haven’t received my item. About three weeks ago, Mango sent an email informing me that the delivery might be delayed, but since then, ther...
Comments