I ordered a 45-piece Dewalt drill set, but the package I received only contained a low-quality drill and 3 screws—none of the items shown in the product images were included. When I tried to return the product, I couldn’t reach anyone—no phone number, no contact person. I am extremely frustrated with this situation and want to make it clear that I’m filing a complaint against the site. Since there’s no way to contact them, I will be pursuing my legal rights to resolve this. I am fully prepared to take action against the individuals responsible for this misleading sale.
On the Delfi market, I ordered the original Dewalt 58 v double cordless impact rechargeable drill + 45 piece screwdriver and hand tools set full set + Bosch go2 rechargeable hand drill on December 31, 2022. Only the Dewalt double cordless drill + 23-piece screwdriver set with barcode number 27913474...
After carefully examining the specifications and number of pieces in each set, I placed three separate orders online with a company called AliExpress two years ago. This company claimed to offer detailed information about the technical hand tools and hardware sets it provided. However, when I receiv...
I purchased a Dewalt branded product through Facebook, instead of the promised 5-head drill set, the seller sent a rotary hammer drill, disappeared without a trace, leaving no contact information behind. It's a cautionary tale for anyone considering ordering from a source without proper contact deta...
On November 25, 2025, I ordered two sets of carburetor adjustment keys for chainsaws from AliExpress. The seller’s page clearly showed the product as a 10-piece set, so by ordering two sets, I expected to receive 20 pieces in total. However, when the package arrived, only one key from each set had b...
I purchased an item from the Power Tools seller on the Trendyol app. Unfortunately, the item I received was not complete. I contacted Trendyol for help, but the seller insisted that the product was shipped in its entirety. After reaching out to Trendyol's shipping service, they confirmed that only a...
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