I purchased an item from the Power Tools seller on the Trendyol app. Unfortunately, the item I received was not complete. I contacted Trendyol for help, but the seller insisted that the product was shipped in its entirety. After reaching out to Trendyol's shipping service, they confirmed that only a portion of my order was delivered.
Both Trendyol and the seller are refusing to take responsibility for the missing components. I received my product with missing parts, and I have lost confidence in the sellers. I am uncertain about the next course of action, but I will inform the appropriate authorities and contemplate pursuing legal measures.
When I bought something electronic from Trendyol and it came broken, I started the return process right away. That being said, my request was turned down because the offering was "incomplete." Since I sent the item back exactly the way I got it, either they're not telling the truth or Trendyol Expre...
The seller on Trendyol sent me faulty goods, and I ended up having to return it. They refused to take it back, fixed it, and then shipped it back to me after I tried to return it. When dealing with a faulty product, I did not anticipate this. Customer care from Trendyol has been completely unhelpful...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
We are a seller on the Trendyol platform. In recent weeks, a product purchased by a buyer, which we carefully prepared and delivered to the shipping company, was returned without being received by the buyer, despite multiple delivery attempts. The buyer made no effort to receive the product, and we ...
I ordered two of the same products from a store on Trendyol, but while one of the products reached me, the other never did. Despite submitting 3-4 support requests, Trendyol kept saying the product had been delivered due to partial shipment. As of today, it has been 1 month and 21 days since the pro...
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