We bought the "Delonghi ECAM290.61.SB Magnifica Evo Automatic Coffee Machine" from Media Markt. On the second day, the pump stopped working at first at the top and then, after I tried turning the machine off and on again, at the bottom. During the last session, the machine gave a warning and wouldn't shut off even when I pressed the button. Talking to other people who also own the same model, I found out that this problem wasn't my fault.
When I got there, the package was already opened (bought it in a physical store, not online). The seller told us it hadn't been used, so we believed them and purchased it. Why did a machine worth ₺22,000 break on the second day if it's brand new? We already reached out to customer service, but they didn't take us seriously.
On March 7, 2025, I purchased the Delonghi Magnifica Plus automatic coffee machine from MediaMarkt. By March 13, after using it only 2–3 times, the machine started showing constant error messages, failed to dispense coffee despite grinding it, and sent all grounds directly into the waste bin. Half a...
I bought the Delonghi Magnifica Plus coffee machine on 09/19/2024. My product had problems turning itself off and on. The authorized service diagnosed an electronic fault. I was called by the Delonghi Turkey distributor and they stated that they could not do it because they could not supply the part...
I bought the Delonghi EC685 Espresso Machine in December 2019 because I already had a few other coffee gadgets. The coffee machine we have at home is only used by two of us. We always make sure to clean it with Delonghi's recommended cleaning products. However, in May 2023, the machine suddenly stop...
I purchased the Delonghi Magnifica Evo S CAM290.81 coffee machine, expecting the quality and customer care that comes with such a reputable brand. Unfortunately, just one month into use, the milk container cracked on its own while attached to the machine—no impact, no drop, no misuse. We heard a sou...
My brand new Delonghi EC 680 Espresso Machine arrived on August 18, 2023, and it came with a bunch of issues. Even though I tried to fix the machine with Media Markt's customer service, it still didn't work. I took their advice and personally brought it to the authorized service center where they re...
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