If you can't find your Deliveroo refund, the quickest way to get help is through the Deliveroo Help Center. Just log into your account and go to Order History to find the order.
Then, use Order Help to ask about the return status or open a dispute.
You can also check the Help Center's "Invoices & Refunds" area to see how your refund is doing and handle any disputes.
To get straight help with missing refunds, go to Deliveroo's Help Center and either fill out the support form or use the chat feature to get in touch with customer service.
If that fails, you could try contacting Deliveroo through social media or the general help email address on the contact page.
If you still don't get an answer, you could file a complaint on Xolvie to try to get things sorted out.
