I purchased a one-time CV creation service through your CV Maker website. During the transaction, there was no clear and understandable information stating that any subscription or automatic membership would be initiated, and there was no explanation in a way that would not mislead the user. Despite this, I noticed that on 14 March 2026, an amount of 349.30 TL was withdrawn from my account without my knowledge or explicit consent. As can be seen on my bank receipt, this transaction was carried out by CVMaker.com.tr, and the payment was taken via my bank card. This situation clearly means that the consumer has been misled and that a payment has been taken without permission. Within the scope of Law No. 6502 on the Protection of Consumers, subscriptions that are initiated without being clearly stated to the user and the fees collected through such subscriptions are unlawful. As soon as I noticed the situation, I contacted you via e-mail and requested a refund of the amount, but I received a response stating that no refund would be made. I do not find this approach acceptable. I request the immediate refund of the payment of 349.30 TL withdrawn from my account without my knowledge or explicit consent. Otherwise, I would like to state that I will initiate a transaction objection (chargeback) through my bank, that I will apply to the Consumer Arbitration Committee, and that, if necessary, I will file a complaint with the relevant institutions and legal authorities. I expect the refund to be made to me as soon as possible in order to remedy my grievance.
On August 4, 2025, I made what I believed to be a one-time payment of ₺30 to CV Maker for a single CV creation service. However, just one week later, without any prior notice or my consent, an additional ₺299 was withdrawn from my card. There was no explanation provided as to what service or package...
I used the CV Maker website to create a CV for a little over ₺10, believing it was a one-time service. However, without my consent, they created a recurring membership on my behalf. Shortly after, I noticed that ₺250 had been withdrawn from my account without my authorization. It is clear that cvmak...
I used CV Maker only once to have a CV prepared, paying ₺30 for that single service. I never agreed to any subscription, recurring payment, or additional service. However, without my consent or any prior notice, CV Maker withdrew ₺300 from my account twice, totaling ₺600. These charges are completel...
On February 26, I created a CV through CVmaker.com.tr and paid $1 for what was clearly presented as a one-time payment. I made this payment believing that my card details would only be used for that single transaction. However, on March 10, 2026, I noticed that $9 had been charged from my account...
Two weeks ago, I created a CV on Cvmaker.com.tr and paid 29.99₺ for a one-time service. However, on 06/09/2025, my bank card was charged 299.99₺ without my knowledge or consent. There was absolutely no mention of any membership, subscription, or auto-renewal condition when I signed up. If such a con...
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