I purchased a pair of Crocs sandals from the Uzayspor seller on Trendyol in April. Despite only wearing them once every 2-3 months, the sandals have deteriorated significantly. I have clear daylight photos of the fading color, peeling, skin shedding, and cracking. When I sent them to Trendyol for warranty, I received a response that was nothing short of a farce. They claimed there was no manufacturing problem and returned the product to me. It's worth noting that I didn't send it in the first place claiming a production issue; it was their quality that let me down. If a product deteriorates to this extent after only 2-3 months of use, it is the brand's responsibility to stand behind their product. I also contacted Uzayspor via email and Trendyol's customer service, but I received no response. My complaint has been held up in inspections and transit for several days. Summer is over, and I'm left wondering when I'll be able to wear these sandals again. If this problem is not resolved quickly, I will file a complaint with the Consumer Arbitration Board.
I purchased a pair of Skechers Skech-Air sneakers from Trendyol (sold by the official Skechers store), and despite wearing them only occasionally, the soles have started to break apart. I own many pairs of sneakers and rotate between them, so these shoes have seen very light use. Yet, they are deter...
I bought a pair of shoes on April 3, 2025, through Trendyol, and I truly regret the experience. After just a few wears—maybe the third or fourth time—I noticed a clear manufacturing defect. The structure felt off, and it was obvious something was wrong with the build. I sent the shoes back, hoping f...
In August of last year, I made a purchase of a watch. Initially, it functioned flawlessly, but after a couple of weeks, the back of the watch started to show signs of discoloration. Upon reaching out to the seller, they provided me with reassurance regarding the durability of the product and express...
I bought a Calvin Klein jeans bag from Trendyol, and despite using it very carefully, it showed signs of wear before the year was over. I sent it to Trendyol for inspection, but after a month, they returned it, claiming it was a user error. I don’t understand how a brand-name bag could wear out so q...
On 02/28/2024, I purchased a pair of Asics EX89 sneakers from the official Asics seller on Trendyol. I used the shoes in Adana mainly for daily wear, around three to four times per week. After just 16–17 months, I noticed visible cracks on the leather upper and tears forming in the inner lining. I e...
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