I bought a Calvin Klein jeans bag from Trendyol, and despite using it very carefully, it showed signs of wear before the year was over. I sent it to Trendyol for inspection, but after a month, they returned it, claiming it was a user error. I don’t understand how a brand-name bag could wear out so quickly, not even lasting a year. They didn’t address my issue, and frankly, I don’t believe they sold me a genuine brand product. If it’s not of high quality, why are we paying so much for a brand-name bag? I’m reporting my grievance to the Consumer Arbitration Board and informing you as well. I hope you will resolve this issue and stand by the consumer. I request that you address my problem and speak to the relevant authorities as soon as possible.
In August of last year, I made a purchase of a watch. Initially, it functioned flawlessly, but after a couple of weeks, the back of the watch started to show signs of discoloration. Upon reaching out to the seller, they provided me with reassurance regarding the durability of the product and express...
I bought a laptop from Trendyol's own seller. When I specifically asked if a bag came as a gift with the product, they said there was a bag inside the product. When I received and checked the product, there was no bag inside the product. According to the answer they gave me, I created a missing prod...
I bought a pair of Reebok shoes from Trendyol, and despite only wearing them a couple of times each month, the heel of the right shoe caved in after just 4 months. I returned the shoes for a replacement, but even though they were under warranty, they sent them back claiming it wasn’t a manufacturing...
I bought a shaver from Trendyol, which was shipped to me via MNG Cargo. Unfortunately, the item I received was not what I ordered. It was slow, overheated quickly, and didn’t meet my expectations. I placed it back in its packaging and returned it the next morning. However, the seller claimed the pro...
Trendyol watches from the sidelines as its customer suffers, doing nothing to help. I purchased a product from the Trendyol shopping site that turned out to be defective, and I wanted to return it. I sent the item, worth thousands of ₺, back to the seller, who kept it for almost a month, claiming it...
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