Amazon Refund Not Received in FamPay

I made a purchase on Amazon Shopping, and my order was later refunded. According to Amazon’s message, a refund of ₹805 for order number 402-8201135-8541912 was initiated to my account on 23 September, and they informed me that the amount would be credited within 5 working days. However, the money has still not been credited to my FamPay UPI account even though 5 working days have already passed. I have been in constant contact with Amazon customer support, and they only repeat that they have initiated the refund, but the amount is still not visible in my FamPay balance. This situation is causing me inconvenience because my money is stuck between Amazon and FamPay, and neither side is giving me a clear resolution. I request that this issue be investigated urgently and that my ₹805 refund be credited to my FamPay UPI account without any further delay, or that I be provided with clear transaction details so the missing amount can be traced and resolved as soon as possible.